Privacy Policy

Quality Exterior and Restoration (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website.

By using this website, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Property address
• Information submitted through contact forms or quote requests

This information is collected when you fill out a contact form, request an instant quote, or otherwise communicate with us through the website.

Non-Personal Information

We may automatically collect certain non-personal information, including:

• IP address
• Browser type
• Device type
• Pages visited
• Time and date of visits
• Referring websites

This information helps us understand how visitors use our website and improve functionality and performance.

Use of Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics uses cookies and similar technologies to collect information about how users interact with the site.

The information generated (including your IP address) may be transmitted to and stored by Google. This data is used to analyze website usage, generate reports, and improve user experience.

You can learn how Google uses data collected from sites that use its services by visiting: https://policies.google.com/privacy

Contact Forms

When you submit information through our contact forms, we collect the information you provide so we can:

• Respond to inquiries
• Provide requested services or estimates
• Communicate about your request

We do not sell or rent this information to third parties.

Instant Quote Tool (Roofr)

Our website includes an instant quote widget powered by Roofr. When using this tool, you may be asked to provide property and contact information.

Information submitted through the Roofr widget is subject to both this Privacy Policy and Roofr’s privacy practices. We receive the information submitted through the tool to provide estimates and follow up on your request.

You may review Roofr’s privacy policy on their official website for more details.

Accessibility Widget (UserWay)

We use the UserWay accessibility widget to improve website accessibility. UserWay may collect limited technical information (such as browser or device data) to provide accessibility features.

UserWay does not collect personal identifying information through the widget. For more details, please refer to UserWay’s privacy policy on their website.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.

How We Use Your Information

We may use collected information to:

• Respond to inquiries and quote requests
• Provide services and customer support
• Improve website performance and usability
• Analyze trends and user behavior
• Communicate with you regarding services or requests

Sharing of Information

We do not sell or trade your personal information. We may share information with trusted third-party service providers only as necessary to operate our website or provide services (such as analytics or quoting tools).

We may also disclose information if required by law or to protect our legal rights.

Data Security

We take reasonable administrative and technical measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

These rights include:

• The right to know what personal information we collect, use, and disclose
• The right to request access to your personal information
• The right to request deletion of your personal information
• The right to correct inaccurate personal information
• The right to opt out of the sale or sharing of personal information (we do not sell personal information)
• The right to not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us using the information listed in the Contact Us section below. We may need to verify your identity before fulfilling your request.

European Union Privacy Rights (GDPR)

If you are located in the European Union or European Economic Area, you are entitled to certain rights under the General Data Protection Regulation (GDPR).

These rights include:

• The right to access your personal data
• The right to correct inaccurate or incomplete data
• The right to request deletion of your personal data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time

We process personal data only when we have a lawful basis to do so, including consent, performance of a contract, or legitimate business interests.

To exercise your GDPR rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Quality Exterior and Restoration
(937) 367-3739